Your rights as a patient

• To be treated with dignity and respect.
• To receive clear information about your condition, the treatment options, risks, costs and aftercare before you agree to anything.
• To give or refuse consent, and to change your mind.
• To privacy and confidentiality of your records and photographs.
• To see the records the clinic holds about you, and to ask for corrections.
• To raise a concern or complaint and receive a response.

Raising a concern